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Privacy Policy

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Last Updated: 2 December 2025

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Welcome to OpenApp Service. We are a web services and AI automation solutions provider, focused on helping businesses build a strong online presence and streamline operations. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit [Website URL] or use our services.

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By accessing or using our services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number, company name

  • Login credentials (encrypted)

1.2 Account & Service Data

  • Profile details created on our platform

  • Social media account connections (e.g., LinkedIn, Facebook, Google, Instagram, etc.)

  • Content you create or upload using AI features

1.3 Technical & Usage Information

  • IP address, browser type, operating system, device identifiers

  • Pages visited, session duration, referring URLs

  • Cookies and similar tracking data

1.4 Transaction Information

  • Billing and payment details (handled securely through third-party payment gateways — we do not store full card details)

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2. How We Use Your Information

We use collected information to:

  • Provide and maintain our services

  • Authenticate users and manage accounts

  • Enable AI automation features and social media posting

  • Improve platform functionality and user experience

  • Provide customer support

  • Perform analytics and security monitoring

  • Send service updates, promotions (only with consent)

  • Comply with legal obligations.

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3. Legal Basis for Processing (GDPR-Compliant)

We process your personal data under:

  • Consent (e.g., newsletter signup, social media connection)

  • Contract (to provide paid or registered services)

  • Legitimate Interests (business improvement, security)

  • Compliance with legal requirements

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4. Data Sharing & Third-Party Services

We may share your information with trusted third parties such as:

  • Hosting & cloud providers (e.g., Wix, Supabase)

  • Authentication & social media APIs (LinkedIn, Meta, Google, etc.)

  • Payment processors

  • Analytics/monitoring tools

These parties are only permitted to use your data to support our services and are required to protect your information.

We do not sell or rent your personal data.

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5. Cookies & Tracking

We use cookies and tracking technologies to:

  • Ensure platform functionality

  • Personalize experience

  • Measure performance and analytics

You can manage or disable cookies through your browser settings.

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6. Data Security

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse.
While we strive for the highest security, no online system is 100% secure.

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7. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Meet legal and regulatory requirements

When no longer needed, data will be securely deleted or anonymized.

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8. Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your data

  • Update or correct inaccuracies

  • Request deletion of personal data

  • Withdraw consent at any time

  • Object to certain processing

  • Request data portability

To exercise these rights, contact us at [Contact Email].

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9. Children’s Privacy

Our services are intended for users 18 years and older.
We do not knowingly collect personal information from children.
If you believe a child has provided data, please contact us for removal.

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10. International Data Transfers

Your data may be transferred and processed outside your country, including in regions with different data protection laws. We ensure adequate safeguards to protect your data.

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11. External Links

Our website may contain links to other platforms. We are not responsible for their privacy practices. We advise reviewing their policies before sharing personal data.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted with an updated “Last Updated” date. Continued use of the service means you accept the changes.

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13. Contact Information

If you have any concerns or questions regarding this Privacy Policy, reach out to us:

📧 Email: team@openappservices.com



 

Data Deletion Instructions

 

        At OpenApp Services, you have full control over your personal data. If you choose to stop using our services, you can request deletion of your personal information stored in our system. Please follow the instructions below based on your situation.

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How to Request Data Deletion

You can request deletion of your account and associated personal data using one of the following methods:

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Option 1: From Your Account Dashboard

  1. Log in to your account provided by Admin team

  2. Go to Profile / Account Settings

  3. Click on Delete Account

  4. Confirm your request

Once confirmed, your data will be permanently removed and cannot be recovered.

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Option 2: Email Request

You may send a deletion request from your registered email address to:

📧 connect@openappservices.com

Your request must include:

  • Your full name

  • Registered email address

  • Statement requesting deletion of your personal data

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Example message:

Subject: Data Deletion Request
Message: “I request deletion of my personal data and account associated with [your registered email]. Please confirm once completed.”

We will verify your identity before processing your request.

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Processing Timeline

  • We will acknowledge your request within 48 hours

  • Data deletion will be completed within 7–14 business days (depending on backup systems and legal obligations)

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What Gets Deleted

Once the request is approved, the following will be erased:

  • Personal profile details (name, email, phone, etc.)

  • Connected social media data

  • Uploaded content and generated assets

  • Account history and preferences

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What May Be Retained

We may retain specific data if required to:

  • Meet legal or regulatory obligations

  • Resolve disputes

  • Maintain transactional records (invoices) as required by law

Any retained data will be securely stored and limited strictly to the purpose required.

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Revoking Third-Party Access

If you connected your social media accounts to our platform, we recommend removing access manually:

  • LinkedIn → Account Settings → Third-party access

  • Google / Facebook → Security → App Permissions

  • Instagram → Settings → Apps and Websites

This ensures access tokens are fully revoked.

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